Terms of Service
Last updated: 9/23/2025
Agreement to Terms
By accessing and using Coach Locate ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
Coach Locate is a platform that connects individuals seeking coaching services with certified professional coaches. We facilitate the discovery and booking of coaching sessions but are not directly involved in the coaching relationship.
User Accounts
Account Creation
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
Coach Verification
Coaches must provide proof of certification and undergo our verification process. We reserve the right to remove coaches who do not meet our standards.
User Conduct
You agree not to use the Service to:
- Violate any laws or regulations
- Harass, abuse, or harm others
- Post false or misleading information
- Infringe on intellectual property rights
- Distribute spam or malicious content
- Attempt to gain unauthorized access to our systems
- Use the platform for any unlawful purpose
Payment and Billing
Platform Fees
We charge a service fee for facilitating connections between clients and coaches. Fees are clearly displayed before booking.
Payment Processing
All payments are processed securely through our payment partners. You agree to pay all applicable fees and taxes.
Refunds
Refund policies are determined by individual coaches and clearly stated in their profiles. Platform fees may be non-refundable unless required by law.
Coaching Relationship
Important disclaimers about coaching services:
- Coaching is not therapy, counseling, or medical treatment
- Coaches are independent contractors, not our employees
- We do not guarantee specific outcomes from coaching
- The coaching relationship is between you and the coach
- We recommend verifying coach credentials independently
Intellectual Property
The Service and its content are protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without permission.
By posting content on our platform, you grant us a license to use, display, and distribute that content in connection with the Service.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
We do not warrant that the Service will be uninterrupted, secure, or error-free.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.
Our total liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim.
Termination
We may terminate or suspend your account at any time for violations of these Terms. You may also terminate your account at any time.
Upon termination, your right to use the Service ceases immediately.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Contact Information
If you have questions about these Terms, please contact us:
Email: legal@coachlocate.com
Address: 123 Coaching Street, Suite 100, San Francisco, CA 94102
Phone: (555) 123-4567